Terms of Service

Last updated: February 10, 2026

1. Service Description

ShipLens is a software-as-a-service platform that helps development teams monitor project health, track deployments, manage releases, and collect client feedback through branded portals.

2. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You must not share your login or access tokens. You are responsible for all activity under your account.

3. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to other users' data
• Abuse the API with excessive requests beyond rate limits
• Upload malicious content through feedback or file attachments
• Resell access to the service without permission

4. Data Ownership

You retain full ownership of all data you upload or create on ShipLens. We do not claim any intellectual property rights over your content. You may export or delete your data at any time.

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice. The service is provided on a "best effort" basis during the early access period.

6. Limitation of Liability

ShipLens is provided "as is" without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Termination

Either party may terminate at any time. Upon termination, you may export your data within 30 days. After 30 days, your data will be permanently deleted.

8. Changes to Terms

We may update these terms with 30 days notice via email. Continued use after changes take effect constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact us at legal@shiplens.app.